Taking The Stress Out Of Strata Since 1975
CONTACT US FOR A FREE QUOTE TODAY
TRANSPARENCY
Providing easy access and visibility to all financial transactions from quoting to invoicing.
AVAILABILITY
Striving to return phone calls within 24 hours and emails within 48 hours.
EXPERIENCE
Timely dispute resolution, cost saving initiatives, ACP and defect rectification.
Strata Management Services
Westside Strata provides comprehensive strata management throughout the greater Sydney region.
At Westside, we believe in our people, our systems and our commitment to quality and continuous improvement. When you appoint us as your Strata Manager, you can expect a service standard befitting of a trusted and valued commercial partner.
Our services include:
- Legislation Compliance
- Maintenance and Safety
- Financial Control and Record Keeping
- Meetings
- Disputes and Conflict Resolutions
Looking For a New Strata Manager?
KIND WORDS FROM OUR CLIENTS
- heasub b.I have been living a unit which is managed by Lucy Macbryde last 28 years. And just one email of... read moreI have been living a unit which is managed by Lucy Macbryde last 28 years. And just one email of request for rectifying issue then I get promoted response from her. So, I have a peace of mind to live on the property where Lucy manages. read less
- Wilson G.Having worked alongside the Westside team for a year now I have been consistently impressed with their communication, strategy, empathy... read moreHaving worked alongside the Westside team for a year now I have been consistently impressed with their communication, strategy, empathy and overall professionalism. A special mention for Rebekah Birchall, she has been fast, accurate and reliable all the way through and residents should breathe easy upon finding out she is your strata manager. Always a pleasure to deal with. read less
- DIMITRI H.I have had dealings with Westside Strata (Kelli Nagle) for the past 8 years or and during this period I... read moreI have had dealings with Westside Strata (Kelli Nagle) for the past 8 years or and during this period I have found Kelli and the team to be excellent at managing our strata plan. The Westside Team are always attentive and very experienced in dealing with strata issues no matter how complex they may be. Westside Strata have the problem solver mindset and always come back with a suite of options for the executive committee to choose from. Working with Kelli and Westside has been a very positive experience and I would recommend them to anyone who is looking for an exceptionally professional Strata Management Team. read less
- Rob A.I have known of Westside Strata for a number of years. They are always responsive and helpful, in particular George... read moreI have known of Westside Strata for a number of years. They are always responsive and helpful, in particular George Seint-Georges who is the problem solver guru. read less
- Robbie B.I cannot thank Westside Strata enough for their honest evaluations, professional service and efficient resolution to the issues in our... read moreI cannot thank Westside Strata enough for their honest evaluations, professional service and efficient resolution to the issues in our complex. They are very upfront and honest and great to deal with. We had so many problems with our previous strata managers not doing a thing. It's a welcome relief to find a strata management group that actually cares. I cannot recommend them enough. read less
- John H.My experience with Westside strata has been very good. We engaged them to manage two of our strata properties in... read moreMy experience with Westside strata has been very good. We engaged them to manage two of our strata properties in Auburn and Roselands. Rebekah was responsive and the process was seamless. Thank you once again, from the Andalos Development team. A+ read less
- Judi H.I'd like to thank Westside Strata and in particular, Ryan D, for their care and attention throughout this challenging year.... read moreI'd like to thank Westside Strata and in particular, Ryan D, for their care and attention throughout this challenging year. Request turnaround times has been remarkable given the current environment and Ryan has been very quick to respond and follow up. He is always patient with my endless queries! I wish you all at Westside a wonderful xmas and look forward to our continued association in 2022. read less
- Megan B.My experience with Ryan and the team at Westside has been wonderful. Ryan is friendly and efficient and I'm happy... read moreMy experience with Ryan and the team at Westside has been wonderful. Ryan is friendly and efficient and I'm happy to know he is looking after our interests. read less
- David D.George at Westside is very professional and helpful. Our strata's transition to Westside a year ago has been seamless. Just... read moreGeorge at Westside is very professional and helpful. Our strata's transition to Westside a year ago has been seamless. Just had our AGM and we were all very happy to stay with Westside. Highly recommended!! read less
- tinac15I would thoroughly recommend Westside Strata to anyone thinking of changing strata managers, since our building switched to Westside all... read moreI would thoroughly recommend Westside Strata to anyone thinking of changing strata managers, since our building switched to Westside all I can say is thank you to Ryan our strata manager for always been there and always answering any questions asked, always very informative and very professional its always a pleasure to contact you . I have dealt with other strata companies in the past but this is my best experience to date. Thank you Ryan read less
- David F.Rebekah Birchall has been managing our 2 complexes at Stacey street Bankstown for over a year now. Her attention for... read moreRebekah Birchall has been managing our 2 complexes at Stacey street Bankstown for over a year now. Her attention for detail and ability to solve any issues is a credit to her. Additionally Rebekah actually cares about her tenants and goes above and beyond her role as Strata Manager. Her efforts are very much appreciated by all at Stacey Street. Keep up the good work Rebecca. read less
- Karina H.I found the staff very prompt in responding to queries - including going back through archives so the history of... read moreI found the staff very prompt in responding to queries - including going back through archives so the history of a matter could be determined. They were pleasant and helpful throughout. read less
- Carlos S.As a Building Manager of a building in which Westside is the Strata Management company, I have to say that... read moreAs a Building Manager of a building in which Westside is the Strata Management company, I have to say that from the first day they have always provided a great service to the building, Mariah the Strata Manager and her team are characterized by their prompt response in emails and their professionalism in acting in any case. Two years working together which have been quite fantastic. Highly recommended. read less
- Adrian O.George and Petra, what a team. Every request, comment or concern is actioned straight away without a complaint or disclaimer.... read moreGeorge and Petra, what a team. Every request, comment or concern is actioned straight away without a complaint or disclaimer. Awesome team and would recommend to anyone looking to change their current Strata management company! read less
- Timothy E.I work with dozens of strata companies and Westside Strata stand out. Engaged, intelligent and down to earth operation
- Andalos D.Frankh, Rebecca, Petra and the team are a pleasure to work with. We are so glad we found them so... read moreFrankh, Rebecca, Petra and the team are a pleasure to work with. We are so glad we found them so soon. We employ Westside Strata on all of our developments and we have a wonderful relationship. The team is very transparent and I truly admire their professionalism. I highly recommend Westside Strata to all builders and developers alike. - Alamir read less
- Jun J.After waited for few months to fix some issues, finally talked to the right person Jordan, he has been very... read moreAfter waited for few months to fix some issues, finally talked to the right person Jordan, he has been very helpful and prompt in the work while our new strata manager is away. Thank you Jordan. read less
- Manuela R.We have recently done quite a lot of work with Westside Strata and it's a real pleasure to work with... read moreWe have recently done quite a lot of work with Westside Strata and it's a real pleasure to work with them. We have been working closely with Nadine recently and we love her responsiveness and her ability to deal with everything in a professional and friendly manner. The entire team we usually deal with is pretty awesome!! Thanks guys!! read less
- Michael V.I highly recommend Kelli Nagle of Westside Strata Management. Kelli has a strong knowledge of strata legislation, which combined with... read moreI highly recommend Kelli Nagle of Westside Strata Management. Kelli has a strong knowledge of strata legislation, which combined with years of experience means Kelli provides common sense solutions to the various issues that come up when working with a strata property. She is very responsive, and also very fair in her approach to all the various parties she has to deal with. read less
- Belinda F.Rebekah has been our manager for about 6 years now.She is always professional and deals with all matters within a... read moreRebekah has been our manager for about 6 years now.She is always professional and deals with all matters within a timely manner.Through Covid she has been very compassionate and accommodating.Thank you for all your hard work and everything you do for us. read less
- Loren M.We continue to experience a great working relationship with Westside Strata - the team is knowledgeable, friendly and highly efficient.... read moreWe continue to experience a great working relationship with Westside Strata - the team is knowledgeable, friendly and highly efficient. Special thanks to Ryan for his professionalism and continued support. read less
- Sabina P.I found Ray to be very helpful and quick to respond to my emails. As a first home owner, I'm... read moreI found Ray to be very helpful and quick to respond to my emails. As a first home owner, I'm very happy with this strata. read less
- Brendan L.Westside are the gold standard in Strata Management, that all Strata Management companies should benchmark themselves against.Our building has complex... read moreWestside are the gold standard in Strata Management, that all Strata Management companies should benchmark themselves against.Our building has complex issues and a ferociously hostile committee/ owners corp. Westside stayed impartial, propose solutions and look out for everyone's well-being.Their #1 trait is their integrity. In dealing with the director Franck, you can tell this the key value he holds his team to.If you ever need a Strata Manager that has integrity, has the knowledge and people skills to deal with complex issues (and hostile committees) and gets the basics right (like returning phone calls) then Westside is your best option. read less
- Franciska R.We had a really good experience with Westside Strata Management. Our strata manager Ryan has been fantastic. He is knowledgable,... read moreWe had a really good experience with Westside Strata Management. Our strata manager Ryan has been fantastic. He is knowledgable, prompt and gets things done efficiently. I would like to thank Westside Strata, especially Ryan for their good service and continuous support. Looking forward to our future ventures. read less
- MeganThey responded to our request helpfully and promptly. Thank you Cameron.
- Sydney C.Great company with excellent strata managers!!
- John M.5 Stars to Rebekah Birchall for her awesome customer service and attention to care which is second to none. Rebekah... read more5 Stars to Rebekah Birchall for her awesome customer service and attention to care which is second to none. Rebekah your professionalism is greatly appreciated, thank you so much for your awesome assistance. read less
- John V.Hi Ray,FYI – I checked out the subfloor ventilations units last week and I have some very happy tenants! They... read moreHi Ray,FYI – I checked out the subfloor ventilations units last week and I have some very happy tenants! They report that after only two days of operations, the musty smells are gone! The units were pumping out some serious volume of air!Sounds incredible, but let’s hope the problem is solved!Have a great week, and thanks for getting us to this point!Regards,John read less
- Harry S.Ray Gabriel is a great strata manager. Deals with quotes, repairs and queries quickly and efficiently. No complaints or issues... read moreRay Gabriel is a great strata manager. Deals with quotes, repairs and queries quickly and efficiently. No complaints or issues at all. Definitely the best strata manager I have dealt with. read less
- Margaret T.As a lot owner I have been dealing with Erica Maran @Westside Strata Management . Erica has what it... read moreAs a lot owner I have been dealing with Erica Maran @Westside Strata Management . Erica has what it constitutes to be an experienced , effective , approachable and transparent strata manager . Erica demonstrates utmost professionalism and is very responsive to emails . Erica communicates clearly and effectively and matters raised are dealt with promptly . I wish Erica all the best in her future endeavors . read less
- Jun L.Our new building manager Ryan is very professional, proactive and friendly. Ryan always provides prompt responses and support, as well... read moreOur new building manager Ryan is very professional, proactive and friendly. Ryan always provides prompt responses and support, as well as easy and clear communication. In general, Westside strata provides excellent and reliable services. read less
- Nicole W.Most efficient strata company i have dealt with, very professional and responds to all emails fast
- Sam H.such a professional group , an absolute delight to talk to the property manager Mr Ray Gabriel which i... read moresuch a professional group , an absolute delight to talk to the property manager Mr Ray Gabriel which i must praise was very helpful , issues were delt with immediately and professionally rectified with no fuss , will not hesitate to recommend to any developer looking for a top strata managers 5 STARS all the waywell done guys you really set the bar read less
- Elaine K.Being new to the block, I have found Westside Strata Management to be very responsive and reliable, and George (our... read moreBeing new to the block, I have found Westside Strata Management to be very responsive and reliable, and George (our strata manager) was amazingly efficient in finding a solution to an issue for my apartment. The on-site building manager was very proactive too, and very friendly, definitely much better service compared to my previous experience. Highly recommended! read less
- Alicia B.I have owned multiple strata properties for around fifteen years. From both an owner and a committee member’s perspective,... read moreI have owned multiple strata properties for around fifteen years. From both an owner and a committee member’s perspective, Westside are efficient and reliable.In particular, I have found Petra Walker to be thorough, diligent, personable, and courteous. She is professional and takes tactful control of meetings. Petra is very knowledgeable in strata legislation and compliance issues, follows through on getting matters resolved and works towards cost effective outcomes. read less
- W X.Georgia from Westside Strata has been the managing agent of my mother's unit block. Her professionalism and prompt response in... read moreGeorgia from Westside Strata has been the managing agent of my mother's unit block. Her professionalism and prompt response in dealing with all enquiries have never failed to impress me.Excellent service. Highly recommend. read less
- Sri G.Good
- Katie S.The team at Westside are fantastic. They have a very strong “client first” ethos which is above and beyond any... read moreThe team at Westside are fantastic. They have a very strong “client first” ethos which is above and beyond any strata company I have been in contact with. read less
- yoyovery good strata company ,always answer phones and solve problems very efficient ,strong recommend!
- JulianFrom my recent experience interacting with George, i had a very fast and quick to action resolution re: an issue... read moreFrom my recent experience interacting with George, i had a very fast and quick to action resolution re: an issue that was occuring within the building that i reside in. Very appreciative of the support George has provided. read less
- Christopher P.Our new strata manager at Westside Strata Management has overseen an exceptional and efficient service - in a matter of... read moreOur new strata manager at Westside Strata Management has overseen an exceptional and efficient service - in a matter of 2-3 weeks. We wish to express our genuine gratitude to Andy for his superior strata law knowledge and customer service. From Bao & Chris. read less
- Jack T.super speed response to my request for renovation! amazing!
- Sashen'ka B.We had a great experience working with Ethan and his team throughout the process of receiving approval for our renovations.... read moreWe had a great experience working with Ethan and his team throughout the process of receiving approval for our renovations. They finalised everything so quick and hassle free. Much appreciated! Tim and Alex Karimi read less
- Dennis L.My dealings with Rebekah from Westside Strata were always positive and pleasant. Queries were always answered in a timely and... read moreMy dealings with Rebekah from Westside Strata were always positive and pleasant. Queries were always answered in a timely and professional manner. Highly recommended! read less
- Vedant C.I want to take this opportunity to thank George Seint-Georges for assisting me when I found myself in a tough... read moreI want to take this opportunity to thank George Seint-Georges for assisting me when I found myself in a tough spot. He expedited the case for me and went out of the way to assist me. I’m grateful that George was so approachable and my issue is now resolved. Thank you once again George! read less
- Petar M.I am pleased to say that Westside Strata have showed excellence in their management of our property. They continue to... read moreI am pleased to say that Westside Strata have showed excellence in their management of our property. They continue to strive to provide the best possible solution and the most favourable outcome in various projects we have undertaken. I personally would like to articulate Rebekah's attentiveness to all our concerns and requests that have been acknowledged. She has demonstrated professionalism with her commitment in various email correspondences. I sincerely hope this collaboration will continue to ensure our property is on the right path in achieving the best possible results. read less
- Mitchell H.Kelli was extremeley helpful, very prompt and professional. The response was very much appreciated
- Tracey M.Westside Strata have been our Managing Agent for 3 years, I can not recommend them highly enough. All the staff... read moreWestside Strata have been our Managing Agent for 3 years, I can not recommend them highly enough. All the staff are very friendly and extremely helpful. Nothing is ever a bother for them. Rebekah is a beautiful person who is wonderful at her job. read less
- Lisa W.We have been dealing with Westside Strata for a number of years. I would like to give a big... read moreWe have been dealing with Westside Strata for a number of years. I would like to give a big shout out and pat on the back to Lucy Macbryde. She is very efficient and also very friendly to deal with. I would not hesitate to recommend Lucy and Westside to any Strata Plan wanting a new strata management team. read less
- Al G.One of the best strata management, very professional and efficient
- ClaudiaBoth Kellie Nagle and Lucy Macbryde have looked after our unit complex for well over 10 years both ladies have... read moreBoth Kellie Nagle and Lucy Macbryde have looked after our unit complex for well over 10 years both ladies have always been responsive, professional and willing to attend to any issues or concerns we raised. Their professional manner always made things move quickly and resulted in issues being resolved quickly. Thank you for the great service Kellie, Lucy and Westside.I would recommend their service to other strata complex. read less
- Kate S.I recently moved into the apartment and had a broken swipe card. I went to the Building Manager Jordan who... read moreI recently moved into the apartment and had a broken swipe card. I went to the Building Manager Jordan who had just started that day. I inadvertently forgot to mention to Jordan that I was an owner. He assumed I was renting and sent me back to the real estate agent who wasn't able to help at all. I went to my strata pack. I contacted Ryan at Westside Strata Management and he just organised everything. He arranged for a new swipe card, arranged for a garage fob. He liaised with Jordan to have it at the apartment for me. Honestly it was like having a personal assistant. Ryan and Westside Strata were amazing. Thank you Ryan, hugely appreciate all your help. read less
- O S.Our building is managed by Westside Strata Management and our Strata Manager is Petra. Petra is professional, courteous, sincere, and... read moreOur building is managed by Westside Strata Management and our Strata Manager is Petra. Petra is professional, courteous, sincere, and proactive with all matters relating to our building. She goes ‘full steam ahead’ with anything that needs to be done in our building. Petra is constantly in dialogue with our Strata Committee, she cares about the buildings she manages – which I believe are a few in our area! Petra keeps us informed and is always seeking our guidance, giving us reassurance, advising direction with anything that relates to our building. She has an amazing repour with our Building Manager and all the Contractors that are used daily, weekly, monthly at our building.At the beginning of 2020, a mammoth task was undertaken by Westside to replace all the cladding on our building. These works took quite a few months to complete but the result was great! Westside were in constant contact with the Engineer, the Builder and also the Council. They worked as a team, there were on-site meetings and inspections, the Strata Committee was kept in the loop and the job was done with little disturbance to the residents.I have no hesitation to recommend Westside Strata Management to anyone that is looking for a Strata company. read less
- Lloyd O.Since Ryan has been in charge of our complex block, he has been nothing but on point. He is professional,... read moreSince Ryan has been in charge of our complex block, he has been nothing but on point. He is professional, and always communicates with us straight away, if anything needs answering. His passion for his work is evident, by the way he cares for the owners needs. Keep up the good work Ryan 👊🏾 read less
- Deborah L.I had the weirdest issue with my electricity bill and I had to get access to the electricity meter box... read moreI had the weirdest issue with my electricity bill and I had to get access to the electricity meter box room (which is locked, and no one in my building had access) for which I had to approach this strata who manages my building. My request was connected to Lucy Macbryde. She was really empathetic and compassionate with my request. (Normally I had the opinion that strata never helps much for residents and tenants in the buildings they manage) Lucy had just changed all of that. She arranged help immediately for me (which seemed impossible for the current pandemic situation) and went out of her way to help me in my situation. I really appreciate and thank her from the bottom of my heart. Hard to find people like Lucy. Thank you very much again. read less
- Mandy S.Franck and Rebekah from Westside strata provided very professional and responsible services for owners.
- Michelle A.As an ex strata manager now property manager I can whole heartedly say that Rebekah Birchall is extremely easy to... read moreAs an ex strata manager now property manager I can whole heartedly say that Rebekah Birchall is extremely easy to deal with, responsive and efficient. In my experience most issues arise from communication or lack of and Rebekah always responds in a timely manner. read less
- Slayde T.I previously posted a 1 star rating due to certain issues in the complex despite the wait they have all... read moreI previously posted a 1 star rating due to certain issues in the complex despite the wait they have all been rectified. I was promptly contacted several times by their office to see if there was anything else they could do to help, which demonstrates to me that they take matters seriously and care about their reputation. Well done 👍 read less
- Paul &.Rebekah has been an excellent strata manager for our apartment building in Punchbowl over the last few years.She always replies... read moreRebekah has been an excellent strata manager for our apartment building in Punchbowl over the last few years.She always replies to our enquiries in a quick and efficient manner and is extremely professional and friendly. I would recommend Westside Strata to anyone seeking a quality and reliable property management company based in south western Sydney. read less
- AceErica, has been and absolute pleasure to deal with, always on the balls and extremely helpful, highly recommended.
- Gary W.Great communication and understanding by Nadine who assisted owner going through tough times while ensuring OC weren't inconvenienced
- HannahRebekah was so nice and really went out of her way to help me, I appreciate it so much. Thank... read moreRebekah was so nice and really went out of her way to help me, I appreciate it so much. Thank you for everything you've made my life 100 times easier. read less
- Paul P.I have been an SC member on multiple properties for 10+ years holding all of the office bearer positions. I... read moreI have been an SC member on multiple properties for 10+ years holding all of the office bearer positions. I helped run the tender process for the selection and/or reappointment of the managing agent on multiple occasions so I know what having a great strata manager feels like. A great strata manager isn't just there to manage the books and records, they are genuinely invested in getting the best outcome for the owners corporation and will do whatever it takes to foster strong working relationships with the committee and earning trust from the owners.The principal Franck and our strata manager Ryan are the gold standard in strata management in my view. Ryan has much knowledge about a broad range of strata issues, a comprehensive understanding of the legislation, good governance and compliance, a superior level of service - and a genuine commitment to achieve the best outcomes for all owners and residents. Having Westside on your team makes strata a pleasurable experience. read less
- Tasneem L.Really very helpful staff!
- Farah I.We have recently moved to Westside Strata as previously our property was poorly managed we have had many big issues... read moreWe have recently moved to Westside Strata as previously our property was poorly managed we have had many big issues within the property and no residual finances. We struggled to find a strata manager that could cope with the multitude of problems. Fortunately our property is currently being managed by Wiki who has been amazing with all communication and problem solving so much so that we have gone from having nothing to making repairs worth over $70k and having extra cash in our account! We cannot thank him enough for his patience and hard work for the first time in years we are finally in a good place. Wiki we appreciate all your hard work and support residents of 7 Dudley Ave are so greatful for all that you have done and look forward to working with you in the future.Khalil & Farah Ismail read less
- Michael P.I have known Franck and his team for 2 years now. Westside Strata are highly professional, efficient and very easy... read moreI have known Franck and his team for 2 years now. Westside Strata are highly professional, efficient and very easy to deal with. I would be happy to recommend them to other strata schemes. read less
- Jeff M.30/03/23 To whom it may concern It is my pleasure to provide you with this reference for Rebekah Birchall and... read more30/03/23 To whom it may concern It is my pleasure to provide you with this reference for Rebekah Birchall and Westside Strata Management. Our building in Botany has been managed by Westside since its completion in November 2015 and I have been the Chairperson of the Strata Committee during 2016-2021 and I am presently its Secretary. Rebekah is our Senior Strata Manager with Westside and is responsible for the overall management of our building, a task for which she has consistently displayed her passion, commitment, broad knowledge and skills. Westside has been appointed and re-appointed by us, year upon year, for one clear and simple reason. In all aspects of strata management related to our building, their performance has been consistently excellent, professional and supportive. Should you be fortunate enough to engage Westside as your Strata Managers, these qualities will become immediately evident upon dealing with their Director Franck Vigouroux, Operations Manager Petra Walker, Senior Strata Manager Rebekah Birchall and undoubtedly other members of their skilled and knowledgeable team. It is important to note that Westside is a well-resourced management team who: a. Maintain regular communication with the Committee b. Are keenly aware of the various NSW Acts and Regulations c. Work closely and effectively with building developers to identify and rectify building defects d. Work closely with professional Building Managers, Industry Agencies, Solicitors, Building and Engineering Consultants and a wide range of Service Suppliers including Insurance, Security and Fire Safety, Garden Services, Electricians, Plumbers, Painters, Abseilers, Lift Managers, Pest Companies, Plant Hire Companies, Window Cleaners etc. With such tried and tested logistics in place, they are consistently efficient, responsive and reliable. Accordingly, Westside is easily and successfully able to offer excellent: a. Administrative management in relation to the establishment and long-term maintenance and enhancement of residential buildings b. Accurate and timely Financial Reporting to our Committee c. Regular Strata Plan Reports d. Provision of Annual, Extraordinary and Strata Committee General Meetings I am confident in saying on behalf of the Committee and myself that you would be hard-pressed to find a better Strata Management Team in today’s market. We have been particularly fortunate and happily rewarded by our original decision in choosing Westside Strata Management and in having Rebekah Birchall as our Senior Strata Manager. If you have any questions or would like to discuss any particular aspects, please feel free to call me during business hours. Yours sincerely Jeff M Strata Committee Secretary 2023 Strata Committee Chairperson 2016-2021 read less
- Gordana C.Our strata complex has been managed by Westside Strata for the past 15 years and they are the best strata... read moreOur strata complex has been managed by Westside Strata for the past 15 years and they are the best strata management company I have ever dealt with. I am a member of EC and found them always to be very professional , knowledgeable, courteous and helpful. They always reply promptly to our enquiries either by email or by phone. We mainly deal with Mariah and Lucy and both deserve 5 stars. Since Mariah is at the moment on maternity leave, we have been allocated a new strata manager Ryan. He is a Top Gun and deserves 6 stars. Not only that he is professional, knowledgeable and courteous but he also recognised, and had balls to expose rogue and bullying behaviour from some EC members behind our back. Good Strata Manager need to be neutral and work for good of all residents (owners and tenants) and not for just selected few. Great strata manager has got guts to stand up to bullies and expose them. At the next EGM I will ask support of other EC members for Ryan to become our permanent Strata Manager. Good on you mate, we need more people like Ryan. read less
- Olga S.Our building is managed by Westside Strata Management and our Strata Manager is Petra. Petra is professional, courteous, sincere, and... read moreOur building is managed by Westside Strata Management and our Strata Manager is Petra. Petra is professional, courteous, sincere, and proactive with all matters relating to our building. She goes ‘full steam ahead’ with anything that needs to be done in our building. Petra is constantly in dialogue with our Strata Committee, she cares about the buildings she manages – which I believe are a few in our area! Petra keeps us informed and is always seeking our guidance, giving us reassurance, advising direction with anything that relates to our building. She has an amazing repour with our Building Manager and all the Contractors that are used daily, weekly, monthly at our building.At the beginning of 2020, a mammoth task was undertaken by Westside to replace all the cladding on our building. These works took quite a few months to complete but the result was great! Westside were in constant contact with the Engineer, the Builder and also the Council. They worked as a team, there were on-site meetings and inspections, the Strata Committee was kept in the loop and the job was done with little disturbance to the residents.I have no hesitation to recommend Westside Strata Management to anyone that is looking for a Strata company. read less
- f l.I am very glad we switch to Westside strata. Mariah and her team really makes a big difference compare to... read moreI am very glad we switch to Westside strata. Mariah and her team really makes a big difference compare to our last strata management. They actually put extra effort in caring for our building and area. We had unresponsive contractors, illegal parkings, vandalism and the list goes on... VJ Ray didn’t do anything to fix these issues for years, when Westside strata take over. Everything is now resolved within couple of months. No more illegal parkings and contractor actually came to fix the balcony right away! Is amazing! I have been calling the contractor for years but they never response. Thank you Westside strata for making our living a better place. read less
- Andrew M.Ryan from Westside Strata has been our strata manager for about a year. I am the chair of the strata... read moreRyan from Westside Strata has been our strata manager for about a year. I am the chair of the strata committee. Ryan acts decisively and in a timely manner. He is always prudent and has good judgement when tackling difficult issues. He is personable and deals fairly with all. He works hard. We are lucky to have him read less
- Christian S.Erica is an excellent strata manager, extremely efficient and responsive to all concerns.
- Peter G.Has been a pleasure for EO Lighting to be the local supplier to replace the incandescent and fluorescent lights with... read moreHas been a pleasure for EO Lighting to be the local supplier to replace the incandescent and fluorescent lights with efficient LED alternatives at Westside Strata plans.The New LED lights not only save power but also improve safety and quality compliance.Excellent service, support and quick response from all Westside Strata team! read less
- Speed H.Ryan was great to deal with. Good communication, fast response and invoice paid in a timely manner. It was a... read moreRyan was great to deal with. Good communication, fast response and invoice paid in a timely manner. It was a pleasure working with you. read less
- Violeta L.Westside Strata have been a pleasure to work with for the last 10 years.Mariah who is our manager is a... read moreWestside Strata have been a pleasure to work with for the last 10 years.Mariah who is our manager is a breath of fresh air for our Strata Body. Her professionalism, efficiency and personality is without question. Everything that is asked to be done is dealt with in quick time, efficiently, without fuss.Mariah have been efficient in correspondence and extremely helpful in helping the Owners Corporation on a range of building management issues. We are so happy to have had Mariah as our manager. read less
- Michael T.I live in a unit managed by George and Petra as Strata Managers. In the 13 months I've lived in... read moreI live in a unit managed by George and Petra as Strata Managers. In the 13 months I've lived in my building, I've been impressed with their thoroughness and follow through of action items. They care about the complex as much as I care about it. E.g They've taken and completed steps to prevent cars illegally parked in no parking spots within our complex and driveway to carpark. This was a safety and navigation issue for occupants. Thank you Westside Strata! read less
- Jordan C.I am a Building Manager and have been working with Ryan from Westside Strata for the past 6 months. Ryan... read moreI am a Building Manager and have been working with Ryan from Westside Strata for the past 6 months. Ryan is friendly, professional, very easy to work along side with and super knowledgeable. I would highly recommend Ryan and Westside Strata management. read less
- Jaci R.Petra is wonderful to deal with, very helpful, polite and works efficiently to solve any problems.
- ChrisVery satisfied with our Strata Management team – Franck has broad knowledge and experience and you can always get constructive... read moreVery satisfied with our Strata Management team – Franck has broad knowledge and experience and you can always get constructive advice from him and Petra our strata manage is always prompt with answers to queries, attends to all matters expeditiously and is generally excellent to deal with. read less
- Joy W.our community is using westside, two of my investment properties are also being looked after by them as well, very... read moreour community is using westside, two of my investment properties are also being looked after by them as well, very good service, knowledgeable about the strata management both in highrise and houses on community scheme. highly recommend them! read less
- Adam S.Have been with Westside Management for a while now and specifically calling out the great work of Rebekah Birchall. Rebekah... read moreHave been with Westside Management for a while now and specifically calling out the great work of Rebekah Birchall. Rebekah has consistently delivered value for our block and has been very clear on the needs and requirements for the lot. Great to have someone with her enthusiasm and ability to create actionable outcomes. read less
- Ron C.I have been one of the primary members of the body corporate for the block of units at 19-21 The... read moreI have been one of the primary members of the body corporate for the block of units at 19-21 The Crescent Berala, which your company oversees, for almost two decades. We have had for the last two-three years Samuel Vigouroux as our site manager.Sam has been far and way the best manager of our site we have had. For years we have tried to get works done but there have been delays, often regarding getting three quotes for jobs, and it has been most frustrating. One unit owner who I worked well with on the committee for years finally resigned because of other commitments but also because of frustration in getting works done. Since Sam has been in charge we have had our property successfully landscaped, the plumbing issues fully rectified, tiling throughout the stairwells, legal issues regarding certain owners addressed and numerous other matters that were done quickly and efficiently. And Sam has done this in a quiet, respectful, honest, professional and understanding manner.I actually regret losing Sam as our manager and I know other members of the committee are feeling similarly. We all wish him well but are very sorry to lose him. Top marksRon ChinchenUnit 16/19-21 Th Crescent Berala12 March 2020 read less
- Viktorija F.I have been a longtime customer of Westside and I think I should have put this out there sooner but... read moreI have been a longtime customer of Westside and I think I should have put this out there sooner but my experience with them has only been the best. In my dealings with Rebekah, Frank and Petra has been absolutely fantastic. They are extremely supportive and knowledgeable. I have received incredible support from them even though it is not an easy job to deal with people but they are so patient and I will never forget their after hours support. I will always recommend them to anyone as strata managers ***** read less
- roveer d.Dear RayRay Gabriel is honest and helpful strata manager . Deals with quotes, he responds to queries quickly and efficiently.... read moreDear RayRay Gabriel is honest and helpful strata manager . Deals with quotes, he responds to queries quickly and efficiently. No complaints or issues at all. Definitely the best strata manager I have deal with .manahan street Condell Park read less
- OliviaMy building complex has hired Westside for over 5 years. Not all strata managers are made equal at Westside, but... read moreMy building complex has hired Westside for over 5 years. Not all strata managers are made equal at Westside, but early this year, Ryan took over as strata manager and he's been fantastic to work with ever since. Ryan is proactive about resolving issues, it’s never a hassle to get a hold of him, and he makes sure you don’t feel lost among all paperwork and strata jargon. I hope we can continue working with him for as long as possible. read less
- Alan H.Very helpful
- Marni S.I have found Georgia to be very courteous , responsive ,professional and prompt. She is an easy person to deal... read moreI have found Georgia to be very courteous , responsive ,professional and prompt. She is an easy person to deal with. I would also like to mention that Lucy is a great team member of Westside Management. She has done a very good job for our complex. Westside Management should be proud of both of their very good employees. I have no hesitation in recommending Westside Management to anyone. read less
- Uday H.Cameron sorted my issue out, even when we didn'tsee eye to eye 5 stars. The best strata manager
- Sue M.If you need action with Westside Strata Management Mariah Apiata is the person to deal with . She responds ... read moreIf you need action with Westside Strata Management Mariah Apiata is the person to deal with . She responds and get things moving instantly. She is caring . We were going around in circles with other people and getting no where for 3 months . The day Mariah returned from maternity leave she started to move mountains . She is a great asset to the company. read less
- Robert V.Tarna has proven herself to be a fantastic strata manager since taking over the role last year. She is very... read moreTarna has proven herself to be a fantastic strata manager since taking over the role last year. She is very punctual and knowledgeable in her correspondence with me, which I (and other committee members of our complex I am sure) are very grateful for! read less
- Vicki M.We now have the privilege of working alongside Ryan as our strata manager for the last 6 months. He... read moreWe now have the privilege of working alongside Ryan as our strata manager for the last 6 months. He is extremely professional and knowledgeable and takes the time out to listen to each of our concerns. Nothing is too much for him. He always returns calls and emails promptly which is very much appreciated. Recently we held a strata meeting and he gave us insight and knowledge as to some things we werent aware of. Though the meeting was difficult, Ryan took control.Thank you Westside Strata Management. He is an asset to your company. read less
- Northington L.In our 16 years as a law firm, there's never been any better strata management agency to deal with than... read moreIn our 16 years as a law firm, there's never been any better strata management agency to deal with than Westside Strata Management. I would recommend Westside to any owners corporation looking for a professional outfit to manage the running of their strata scheme. Denis Viney, in particular, is an absolute gentleman - very efficient and courteous in his dealings with our office. read less
- Ari K.I would like to recommend Westside Strata for their professionalism and work ethos. Epsilon Security have been working with Westside... read moreI would like to recommend Westside Strata for their professionalism and work ethos. Epsilon Security have been working with Westside Strata for approximately 10 years and have found their day to day operations highly efficient and professional at all times. They manage at least 30 buildings in Sydney that use our solutions (Intercom, Access Control & CCTV) and we work closely together maintaining these systems to ensure the best outcomes for the Owners Committee. I would like to personally praise Petra Walker at Westside Strata for her proficiency and expertise in her role as a Strata Manager. Petra is responsive with email communication and shows genuine care for all her clients and suppliers ensuring the best outcome is achieved for every scenario. We work with more than 100 Strata companies and can say with confidence that Westside Strata are one of the market leaders in this space. read less
- Sheyla P.Westside Strata Management is a highly professional and efficient company. They have exceeded my expectations and I would not hesitate... read moreWestside Strata Management is a highly professional and efficient company. They have exceeded my expectations and I would not hesitate to recommend them to anyone looking for a strata company . Special mention to George who has been very helpful and professional. Thank you! read less
- B K.Lucy is the best! If you need something done then call Lucy. She is on the ball and doesn’t waste... read moreLucy is the best! If you need something done then call Lucy. She is on the ball and doesn’t waste your time.Thanks for all your hard Lucy it was much appreciated. read less
- Michael S.We have been using Westside for the last 6 years for our unit complex.Helped us fix our fire compliance.Ryan is... read moreWe have been using Westside for the last 6 years for our unit complex.Helped us fix our fire compliance.Ryan is our current manager and is an asset to the company. Very professional and helpful.We have also had Kaylene, Erica and Bernadette as strata agents over the years and all have been awesome to work with and always accessible.Recommend!!!!!!!! read less
- Uzma I.Our strata manager, Mariah Apiata provides fantastic service. She has been an absolute pleasure to deal with, ease of communication,... read moreOur strata manager, Mariah Apiata provides fantastic service. She has been an absolute pleasure to deal with, ease of communication, prompt responses, great facilitation and obvious effort to get things rolling.She is very reliable and always prompt at returning emails/phone calls even after working hours. Mariah is very professional, responsive and diligent in her dealings. She responds promptly to queries and provide a resolution in a very capable and timely manner. Mariah is also very knowledgeable on strata issues and provides solid advice which gives us confidence in dealing with complex matters. She is always willing to assist in every way possible. She offer proactive advice and a clear plan of action to get the best outcome. She goes an extra mile to meet the needs of the residents living in our complex. Since day one Mariah has provided me at all times the best advice and guidance. Mariah’s efficiency, professionalism and due diligence is exemplary on all strata related matters. She is an asset to the company. A true legend.A big thank you to Mariah for helping make our lives a lot easier! I highly recommend Mariah and Westside Strata Management. read less
- Sadie 9.Ever since changing to Westside, our block has been extremely happy! We receive great service and our strata manager Ryan... read moreEver since changing to Westside, our block has been extremely happy! We receive great service and our strata manager Ryan is always helpful and friendly. Would highly recommend Westside to anyone in a Strata plan. Thanks Ryan, looking forward to another year, or two, or three, or forever 🙂 read less
- SolveigThe team at Westside has always been prompt and quick to address our queries with care and patience especially Roni... read moreThe team at Westside has always been prompt and quick to address our queries with care and patience especially Roni and Nadine! They do great work and we can't thank them enough for their expertise and compassion, looking forward to many more years with Westside! read less
- Lei C.I am the owner of an apartment in a complex Westside manages. I found Westside very professional and displayed great... read moreI am the owner of an apartment in a complex Westside manages. I found Westside very professional and displayed great care in managing an ongoing investigation and repair that was caused by deficiency in the original building construction. Westside really look after owners interests by seeking multiple professional engineers' advice for the most suitable rectification method, as well as sourcing the most cost effective quotation for the works. The communication from Westside has been very transparent, clear and professional. Highly recommend. read less
- kylie F.I required some urgent information today for a property purchase and reached out to Ryan for assistance. He was prompt,... read moreI required some urgent information today for a property purchase and reached out to Ryan for assistance. He was prompt, efficient, polite and sorted out our issues immediately! There should be more strata managers like him, he's a gem. Thank you Ryan. read less
- Mere P.Great place to bring the family. Beautiful people. Beautiful music beautiful presence of God.
- AnnWestside Strata have been excellent. Our Strata Manager is George and he is always polite, efficient and willing to go... read moreWestside Strata have been excellent. Our Strata Manager is George and he is always polite, efficient and willing to go the extra mile to help. read less
- Linda K.I have been dealing with Westside Strata Management for a few years now and have found Georgia to be by... read moreI have been dealing with Westside Strata Management for a few years now and have found Georgia to be by far the most professional in dealing with issues regarding our building. I have found her to be very efficient, diligent and always replies promptly to my emails. In the past Ive dealt with others in the same firm but found that I had to constantly follow them up. Im more than happy with her quality of work and her responsiveness. read less
- Paul T.For all strata matters done right, Westside is one of the best out there. Professional, attentive, quick turnaround and efficient... read moreFor all strata matters done right, Westside is one of the best out there. Professional, attentive, quick turnaround and efficient managers doing what needs to be done. Ryan and the team there which we’ve been dealing with, nothing short of stellar communication and resolve. read less
- Karly S.Professional, understanding, attentive - Highly recommend Westside Strata! After contacting Westside with an emergency situation, they were quick off the... read moreProfessional, understanding, attentive - Highly recommend Westside Strata! After contacting Westside with an emergency situation, they were quick off the mark to get the issue resolved. Special shout out to Lucy who dealt with a very stressed resident (myself), and had the issue resolved within the hour, keeping me in the loop. Reception was also very prompt and understanding when reaching out to Westside. As a Property Manager myself I work with Strata, and today as a tenant and resident I was beyond impressed with these guys. Thankyou again! read less
- Jacques S.Westside strata management has just taken charge of our building. In the first three months of taking over Frank and... read moreWestside strata management has just taken charge of our building. In the first three months of taking over Frank and Bernadette who are looking after our building have done an amazing job in managing it and their prompt service is outstsnding. read less
- Yury C.Rebekah is always very pleasant to deal with, she is supportive and professional, the queries were always handled in a... read moreRebekah is always very pleasant to deal with, she is supportive and professional, the queries were always handled in a positive and timely manner, I am grateful for her support. read less
- irene w.I highly recommend Rebekah Birchall of Westside Strata Management; she is efficient, passionate and hard working. We live in a... read moreI highly recommend Rebekah Birchall of Westside Strata Management; she is efficient, passionate and hard working. We live in a complex of 35 homes and have encountered many neighbourhood issues in the past years. Rebekah has managed to resolve them with solutions. Her attention to details and professionalism are second to none. We were managed by another strata company previously but we foresee to engage Rebekah's service in long run due to her work with high standard. read less
- Faddy A.Erica, has been and absolute pleasure to deal with, always on the balls and extremely helpful, highly recommended.
- NSW S.As a contractor for Westside Strata Management i must say they are amazing to work for and their professionalism is... read moreAs a contractor for Westside Strata Management i must say they are amazing to work for and their professionalism is one of the best i've seen in all my years of dealing with strata and real estate! Everything is always smooth sailing and we look forward to working with you for many years to come! read less
- Anthony B.I recently bought an apartment under the management of Westside. Ryan has been extremely professional, prompt and happy to answer... read moreI recently bought an apartment under the management of Westside. Ryan has been extremely professional, prompt and happy to answer the many questions I had for the move in. read less
- Michael W.The team at Westside strata are a nice friendly group of people always willing to help sort any property issues... read moreThe team at Westside strata are a nice friendly group of people always willing to help sort any property issues in a prompt professional mannerWhich I certainly recommend, keep up the good work guys. read less
- Natalie J.I recently applied for a renovation in my apartment. It’s under Westside’s management. The application process was VERY QUICK AND... read moreI recently applied for a renovation in my apartment. It’s under Westside’s management. The application process was VERY QUICK AND EASY! The person I was communicating with was very prompt and helpful. read less
- Rob S.Tarna has proven herself to be a fantastic strata manager since taking over the role last year. She is very... read moreTarna has proven herself to be a fantastic strata manager since taking over the role last year. She is very punctual and knowledgeable in her correspondence with me, which I (and other committee members of our complex I am sure) are very grateful for! read less
- Jana M.Tarna was appointed to our complex and has been professional, helpful and highly efficient. All emails, phone calls and queries... read moreTarna was appointed to our complex and has been professional, helpful and highly efficient. All emails, phone calls and queries are attended to promptly and we trust that the needs of the complex as a whole are taken care of. read less
- Joy M.A special mention to my Strata Manager at Westside who will go the extra mile to ensure difficult situations are... read moreA special mention to my Strata Manager at Westside who will go the extra mile to ensure difficult situations are dealt with. Appreciate all your hard work Kelli, you have helped us through some very challenging times. read less
- Kirstin C.Tarna is the strata manager for our large complex. She handles all our queries professionally and promptly. Tarna communicates well... read moreTarna is the strata manager for our large complex. She handles all our queries professionally and promptly. Tarna communicates well with the committee and addresses our concerns with diligence and is very knowledgeable, approachable and friendly. read less
- Bambang S.Help full and Quick response , when we need and help
- Melanie P.As a local property manager, I have dealt with many strata managers in the Canterbury-Bankstown region over the last 15... read moreAs a local property manager, I have dealt with many strata managers in the Canterbury-Bankstown region over the last 15 years. Rebekah Birchall from Westside strata is a a standout in the industry, she returns calls/emails the same day & communicates very well, keep up the good work! read less
- Michael W.The team at Westside strata are a nice friendly group of people Joe, Marissa, Lucy & associates are always willing... read moreThe team at Westside strata are a nice friendly group of people Joe, Marissa, Lucy & associates are always willing to help sort any property issues in a prompt professional mannerWhich I certainly recommend, keep up the good work guys. read less
- pansy L.This is the Five star Strata Managment company. Staffs in there are awesome. Responsive Lawful. Honestly. Low Managent fee but... read moreThis is the Five star Strata Managment company. Staffs in there are awesome. Responsive Lawful. Honestly. Low Managent fee but provide 5 star service. We were from other strata company transfer to Wesrside Strata. Every owner happy with them! read less
- PaulRebekah has been an excellent strata manager for our apartment building in Punchbowl over the last few years.She always replies... read moreRebekah has been an excellent strata manager for our apartment building in Punchbowl over the last few years.She always replies to our enquiries in a quick and efficient manner and is extremely professional and friendly. I would recommend Westside Strata to anyone seeking a quality and reliable property management company based in south western Sydney. read less