About Us
Our Story
As Westside celebrates 49 years, our vision remains strong.
Our commitment to ethics and transparency remains unwavering. Widely respected and trusted in the industry, these values are fundamental to our identity.
We prioritise client satisfaction and highly value our team members. Franck, our Director, leverages over three decades of real estate and Strata expertise to shape the trajectory of Westside and the Strata industry. With each managed plan, we continue to elevate the standards of Strata management, progressively raising the bar of Strata management one plan at a time.
Our values & strategy
Integrity
We always do what's right for you and keep our promises, ensuring trust and reliability in every interaction.
Caring
We deeply value our clients and team, placing genuine care at the heart of all we do.
Humility
We listen attentively and treat our clients with respect, fostering an environment of understanding.
Availability
We speak to you, returning calls within 24 hours and emails within 48 hours.
Transparency
Providing easy access and visibility to all financial transactions from quoting to invoicing.
Experience
Timely resolution, cost saving initiatives, defect rectification.
Our commitment
At Westside, we believe in our people, our systems and our commitment to quality and continuous improvement. When you appoint us as your Strata Manager, you can expect a service standard befitting of a trusted and valued commercial partner.
Fixed Fees & Disbursements
Our management fees include all costs for computing, photo copying, emails and phone calls. Our office is fully computerised with up-todate devices and software that enables us to provide all of our clients with an efficient personal service.
After Hours Emergency Service
All emergency after hour calls are redirected to an after hour emergency service so that they can be attended to. We also provide a list of preferred after hour contractors on our website.
Insurance and Compliant Tradespeople
Our preferred contractors and trade partners have been vetted to ensure they meet our high level of technical and commercial standards of service. This includes the verification of licenses certifications and trade related insurances.
Transparent Financial Reporting Online 24/7
We are transparent with all invoices paid. All committee members are provided with online access to invoices and financial reports 24/7. All owners are provided with online access to meeting notices
Response Times
Our office is open 9.00am to 5.00pm, Monday to Friday. We expect our managers to respond to phone messages within 24 hours and emails within 48 hours.
“ I can't speak highly enough of Petra Walker at Westside Strata Management. Her exceptional service and dedication to our community has exceeded our expectations. A true asset to any team. ”
Olga, Secretary
Mascot Apartments
"I have been an SC member on multiple properties for 10+ years holding all of the office bearer positions. I helped run the tender process for the selection and/or reappointment of the managing agent on multiple occasions so I know what having a great strata manager feels like. A great strata manager isn't just there to manage the books and records, they are genuinely invested in getting the best outcome for the owner’s corporation and will do whatever it takes to foster strong working relationships with the committee and earning trust from the owner"
Paul Pierpoint
What our clients say
What our clients say
"I have been an SC member on multiple properties for 10+ years holding all of the office bearer positions. I helped run the tender process for the selection and/or reappointment of the managing agent on multiple occasions so I know what having a great strata manager feels like. A great strata manager isn't just there to manage the books and records, they are genuinely invested in getting the best outcome for the owner’s corporation and will do whatever it takes to foster strong working relationships with the committee and earning trust from the owner"
Paul Pierpoint
Westside can help you
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